Privacy Policy

This Privacy Policy describes how Crewstro ("Crewstro," "we," "us," or "our") handles personal information in connection with our websites, applications, and services (the "Service"). We are committed to handling your information responsibly and transparently.

1. Scope

This policy applies to information we process when you visit our websites, create an account, or use the Service. It does not apply to third-party products or services that we do not control.

2. Information we collect

Information you provide

• Account information — name, email address, business name, and contact details.
• Billing information — processed by our payment providers; we do not store full card numbers.
• Customer data — information you add about your own clients, jobs, quotes, and invoices.
• Communications — messages you send to our support team.

Information we collect automatically

• Usage data — pages viewed, features used, and actions taken.
• Device & log data — IP address, browser type, and device identifiers.
• Cookies — see the Cookies & tracking section below.

3. How we use information

We use information to:

• Provide, maintain, and improve the Service.
• Process transactions and send related communications.
• Respond to your requests and provide customer support.
• Monitor and protect the security and integrity of the Service.
• Comply with legal obligations.

4. Legal bases

Where required by applicable law, we process personal information on the basis of performing our contract with you, our legitimate interests, your consent, and compliance with legal obligations. The specific bases should be confirmed with counsel for your jurisdiction.

5. How we share information

We do not sell your personal information. We may share information with:

• Service providers who process data on our behalf under appropriate safeguards.
• Payment processors to complete transactions.
• Authorities when required by law or to protect rights and safety.
• Successors in connection with a merger, acquisition, or sale of assets.

6. Cookies & tracking

We use cookies and similar technologies to operate the Service, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect functionality.

7. Data retention

We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

9. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. For more detail, see our Security overview. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

The Service is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means and update the date above.

12. Contact

Questions about this policy or your information can be sent to hi@cleanhub.app or through our contact page.